ERes access via AOL

The current ERes manager has no direct experience with AOL , but he has received many complaints from AOL users that they were unable to access ERes. A computer savvy student in one of my classes, Erika Papendorf, put together a detailed "how to" list in the fall of 1997. I trust, that her instructions still apply.

Please, make sure that you are using the recent version of the AOL software (version 3.0 or higher). If you have an old browser, you can download the recent version by going to AOL's "member services". But, let's assume you have the current software.

To access ERes course pages from America Online:

Using America Online version 3.0 for either Windows 3.1 or Windows 95, click on the keyword icon.
This will bring up a box asking you to enter the keyword you are looking for.
Enter http://maxweber.hunter.cuny.edu/eres (be sure not to enter any spaces or other characters, and no period at the end).
Enter the course number, and click search.
You should be taken to the ERes page that asks you if you accept the terms. Scroll down and click I accept.
You should then be taken to the course home page.

Possible Problems

The address was entered incorrectly. Be sure to check and double check the address.
Be sure to type in http:// first, and make sure that it is a regular slash (/) and not a backslash (\).
The window containing the page may be hidden. To be sure it is not, go to the file menu and highlight WINDOW. Scroll down and check to see if the class page is listed, and if it is checked. It should read ERes: Course xxxx
America Online may be keeping an old history of the course page that for some reason did not load properly. To clear the history, click on preferences in the web page menu, then click on the navigation tab, then click on clear history. After doing this, close the page and redo the above steps to open a fresh version of the page.